Microsoft Outlook

1. Go to Tools Options Mail Format tab.
2. Select Plain Text in the pull-down menu in Message Format click OK

• The Send e-mail using plain text only option on the properties sheet of your address book won't work if you have HTML format selected in Step 2 (above).
• Also make sure that in front of Use Microsoft Word to edit e-mail messages the check box is empty.
• You can switch message formats after starting a message, but it won't work if you use Word as your e-mail editor. It only works if you use the internal Outlook mail editor and switch between plain text and HTML formats.

1. Go to Tools Options Mail Format tab.
2. For Mail Formatting, select Plain Text from the drop-down box click OK.

1. Go to Tools Options Mail Format tab.
2. Select Plain Text In the Send in this message format area, select Plain Text from the drop-down box click OK.

1. Go to Tools Options Internet E-mail tab.
2. Select MIME not UUENCODE.
3. Uncheck the check box Allow eight-bit characters in headers.
4. Check the Line wrap Set to 72.
5. Make sure you use the US ASCII character set click OK.

• If you are using your Outlook 97 address book to send messages to a mailing list, make sure you do not have Rich Text Format (RTF) selected for that address book entry. To configure this:

  Open the Personal Address Book double click on the recipients name Uncheck Always send to this recipient in Windows Messaging Rich Text Format Close the Options window.

• The original version of Outlook 97 automatically formats all reply messages in Rich Text Format. This can be corrected in any of the following ways:
  

  1. Download and install the Office 97 Service Release 1 (SR1)
  2. Download and install inetmail.exe that updates Outlook 97.
  3. In the E-mail box, double-click the e-mail address. Clear the "Always send to this recipient in Windows Messaging Rich Text Format" check box. This has to be done each time a message is sent via the Reply button.